Frequently Asked Questions

Avaé is a premium medical tourism concierge service supporting international clients seeking medical, aesthetic, and wellness treatments in Korea. We help coordinate personalised planning, clinic arrangements, local support, and post-treatment guidance for a more informed and comfortable experience.In addition, Avaé offers online image consulting focused on facial harmony, personal image, style, and aesthetic direction, helping clients explore treatment possibilities from a non-clinical perspective.

avaé provides premium medical tourism concierge services for clients considering medical, aesthetic, and wellness treatments in Korea. Our services include initial consultations, personalized roadmaps, clinic and appointment coordination, and post-return communication support. Depending on your selected support plan, services may include medical translation, private airport transfers, scheduled accompaniment for medical appointments, recovery support, and personalised concierge coordination throughout your journey.avaé also offers online image consulting services focused on facial harmony, style, and personalized aesthetic analysis.

Unlike traditional medical tourism agencies focused primarily on standard bookings, Avaé takes a highly personalized and aesthetics-conscious approach. We assist you by researching and providing reputable options that align precisely with your desired treatments, goals, and lifestyle, leveraging our deep local understanding of Korea’s beauty landscape. Drawing on our background in image consulting, facial harmony analysis, and beauty industry marketing, we help clients consider not only where to have treatment, but also what treatments best align with their individual features, goals, and desired aesthetic outcome.Our support extends beyond simple coordination by combining personalised planning, aesthetic-focused guidance, and premium concierge services throughout your journey.For clients seeking an even more personalised experience, Ava Private Concierge includes Ava's direct involvement, personal image consultation, aesthetic direction, and flexible one-on-one support tailored to your individual goals.

No. Avaé is an independent medical tourism concierge service. We do not provide medical treatment, perform procedures, or make medical diagnoses. All medical advice, treatment recommendations, and procedures are provided solely by licensed healthcare professionals at your chosen clinic or hospital.Avaé is a premium medical tourism concierge service designed to help clients make more informed and personalised decisions when considering medical, aesthetic, and wellness treatments in Korea.Depending on individual needs, support may include planning, clinic coordination, assistance during your stay in Korea, and post-treatment guidance — with VIP concierge options available for clients seeking more attentive support.Avaé also brings a background in image consulting and aesthetics, allowing for broader consideration of individual preferences, facial harmony, and desired outcomes.

No. Avaé provides non-clinical image consulting, aesthetic guidance, and medical tourism concierge services only. We do not provide medical advice, diagnoses, treatment recommendations, or clinical assessments. All medical decisions must be made directly with qualified healthcare professionals.

You may absolutely choose to organise treatment independently, and for some people this may be the right approach. However, navigating medical treatment overseas often involves more than simply booking a clinic — including considerations around treatment choices, scheduling, recovery planning, language and cultural differences, unexpected situations, and support after returning home. Drawing on an understanding of Korea’s medical and beauty landscape, alongside a background in image consulting and aesthetics, Avaé aims to help clients make more informed, considered, and comfortable decisions throughout the process. Beyond coordination alone, support may extend from personalised planning through to local assistance in Korea, recovery guidance, and post-treatment support. For clients seeking an even higher level of comfort and attentive care, VIP Concierge options are also available.