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avaé Process

Our Process is designed to guide you through a seamless and personalised medical journey.

At Avaé, we start by understanding your goals, concerns, and desired outcomes. We craft a tailored strategy designed around your individual goals, orchestrating your journey through avaé's dedicated concierge system and a seamless local support network. Every step is aligned with your selected plan—whether you prefer structured foundational care or an elevated all-inclusive package.

Every step is intentional — from planning and treatment to recovery and aftercare — ensuring your experience feels informed, supported, and truly personalised.

avaé | Premium Korea Medical Tourism Concierge | Australia

Medical Tourism Detailed Process

Step 1. Free Initial Consultation

Before your free consultation, we will ask you to complete a pre-consultation form so we can understand your treatment interests, concerns, medical history, preferred travel dates, budget, and purpose of visiting Korea.

 

Based on your form, we then conduct a free initial consultation of approximately 30 minutes to explain the overall service process, discuss general suitability, and help you understand how avaé can support your journey.

 

This step helps us confirm that your needs and our service direction are aligned before architecting your tailored experience.

avaé | Premium Korea Medical Tourism Concierge | Australia

Step 2. Deposit Payment & Personalised Plan

If you decide to proceed after the free consultation, your personalised planning process begins once the deposit payment is confirmed.

 

After receiving your deposit, we prepare an individual plan based on your needs, treatment goals, budget, length of stay, recovery time, and any preferred clinics, hospitals, or locations.

 

Your personalised roadmap will be curated within 48 hours, detailing recommended premier clinics, institutional scheduling, estimation of costs, and a structured recovery blueprint aligned with your baseline journey.

avaé | Premium Korea Medical Tourism Concierge | Australia

Step 3. Confirmation & Final Consultation

Once you have reviewed the personalised plan and decided to proceed, we arrange one more consultation either in person or online.

 

At this stage, we finalise your treatment timeline, clinic bookings, accommodation coordination, and pre-arrival guidance to ensure total preparation.

 

We help you clearly understand the full schedule before arriving in Korea, while supporting the necessary booking process and pre-arrival guidance.

avaé | Premium Korea Medical Tourism Concierge | Australia

Step 4. Arrival in Korea & Initial Schedule

Upon your arrival, your logistical coordination and initial schedule will be activated according to your selected plan.

 

Depending on your choice, airport transfers, hotel check-ins, and initial clinic consultations will be conducted either independently through our structured guidance or alongside a dedicated client manager.

 

This is an important step to confirm your condition and finalise the most suitable treatment direction before your procedure or surgery.

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Step 5. Treatment or Surgery

Your procedure or surgery will take place based on the final consultation and test results.

 

On the day of your procedure, your journey remains effortlessly coordinated. Medical translation, private transfers, and on-site companion services are meticulously executed according to your selected support level or customized care arrangements, ensuring total peace of mind.

 

We provide attentive support so you can feel more comfortable and reassured while receiving treatment in an unfamiliar environment.

avaé | Premium Korea Medical Tourism Concierge | Australia

Step 6. Recovery & Follow-Up

After your treatment, you will have time to rest and recover, with follow-up visits arranged where required.

 

We ensure your post-treatment phase is managed with utmost care through our continuous monitoring and localized aftercare network.

 

Enhanced recovery options and clinic visit chaperones are available to complement your selected plan.

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Step 7. Healing & Tourism

Once your condition is stable, we help you enjoy Korea at a comfortable pace without overexertion.

avaé holds a curated list of over 300 local-favourite restaurants and travel destinations, allowing us to recommend options that suit your taste, recovery stage, and overall condition.

From vibrant city exploring and local dining to shopping, cafés, beauty experiences, and wellness retreats, we help make your time in Korea feel even more special.

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Step 8. Return Home & Aftercare Support

Before your departure, we organise all necessary medical certifications and clinical documentation.

 

avaé’s dedication continues even after you return, providing continuous digital check-ins and smooth communication with your clinic as you fully settle back home.

 

avaé’s care does not end in Korea — we continue to support you even after you have safely returned home.

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avaé | Premium Korea Medical Tourism Concierge | Australia

Choose Your Support Level

Select the care style that suits your journey

We offers two concierge service options based on your needs, budget, travel style, and preferred level of support.

Whether you need structured guidance and clinic coordination, or private hands-on care from departure to return, you can choose the support level that feels right for you.

Standard Concierge Care

Care Style

: Custom Concierge Support

Support Level

: Structural guidance at each key stage

 

Companion Service

: Available via customized care arrangements

 

Included Support

: Consultation, personalized roadmap, clinic scheduling, digital recovery check-ins, curated recommendations, and post-return communication support

Best For

: Clients who want structured support without full-trip companion care

 

Main Benefit

: A smooth and professionally architected medical journey in Korea

VIP Companion Care

Care Style

: Private full companion care

 

Support Level

: Close support from departure to return

Companion Service

: Managed by avaé’s dedicated VIP chaperone system

Included Support

: All Standard services, plus full-trip private transfers, airport escort, clinic and test accompaniments, recovery care companion, and dedicated lifestyle hosting (dining, shopping, and curated tourism)

Best For

: Clients who want every detail managed privately and closely

 

Main Benefit

: A fully supported, private, and hands-on luxury experience from start to finish

avaé | Premium Korea Medical Tourism Concierge | Australia

Why avaé?

avaé is more than a clinic booking service. We combine aesthetic understanding, trusted local knowledge, seamless coordination, and flexible care options to support your medical journey in Korea.

Aesthetic Understanding

Curated Korea Experience

Trusted Local Network

Flexible Care Options

Seamless Coordination

avaé | Premium Korea Medical Tourism Concierge | Australia

Image Consulting Process

we start with understanding who you are — your features, proportions, and personal colour.

From there, we craft a personalised strategy that highlights your strengths and refines your individuality.

Every step is intentional, ensuring that the result is not just a style, but a true reflection of you.

1. Photo & Checklist Submission

Clients begin by submitting photographs in accordance with the avaé Photo Guidelines, accompanied by a pre-consultation checklist. These materials form the foundation of an accurate and objective analysis.

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